Is Shipping Free?
Yes, shipping is free.

How Long Will It Take to Process My Order?
Orders are typically processed within 1 to 3 business days. For more information, please contact us at cotunistic@gmail.com

How Long Will Shipping Take?
Shipping generally takes between 8 to 12 business days after dispatch. During peak periods, please allow an additional 5 business days for delivery.

Can I Track My Order?
You will receive an email with tracking details and your consignment number 5 business days after your order has been dispatched. This information can be used to track your shipment.

Can I Change My Shipping Address?
If you need to update your shipping address, please contact us at cotunistic@gmail.com before your order is dispatched.

Order Cancellation Policy
Orders may be canceled at any time before they are shipped. If you wish to change or cancel your order after payment, please contact us within 12 hours. Once the packing and shipping process has commenced, the order cannot be canceled.

Refund Policy
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

We offer a 100% money-back guarantee for any products that are defective or damaged during shipping. If this occurs, please contact us, and we will provide a return address along with a replacement or refund, as preferred.

If you are dissatisfied with your order for any other reason, please reach out to our customer support team, and we will do our best to resolve the issue.

Return Shipping Costs
Customers are responsible for any return shipping fees.

Refund Exclusions
Refunds will not be issued if:

• The order does not arrive due to an incorrect shipping address provided by the customer.
• The refund request is submitted more than 14 days after the delivery guarantee period (30 days) has passed.

To request a refund, please contact us at cotunistic@gmail.com or call +44 7380325383

At Tunistic, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and with whom we share it. By using our website, you agree to the collection and use of information in accordance with this policy.

Types of Information We Collect

We collect information about your device, your interactions with our website, and any necessary data required to process your purchases. Additionally, we may collect further information if you contact us for customer support. In this policy, "Personal Information" refers to any data that can identify an individual, including the information listed below.

1. Device Information
2. Order Information
3. Customer Support Information

Sharing of Personal Information

We may share your Personal Information with trusted service providers who assist in delivering our services and fulfilling our obligations to you. For example:

• We use Shopify to operate our online store. You can review Shopify's privacy practices here: https://www.shopify.com/legal/privacy.
• We may also share your information to comply with legal requirements, such as responding to a subpoena, search warrant, or other lawful requests for information. Additionally, we may share data to protect our rights or the rights of others.

For any further inquiries regarding how we use or protect your personal data, please contact us at cotunistic@gmail.com

This website is operated by Tunistic. Throughout the site, the terms "we," "us," and "our" refer to Tunistic. By accessing or using this website, including any information, tools, and services provided, you agree to comply with and be bound by the following Terms of Service (the "Terms"), including all associated policies and notices. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of the terms outlined in this agreement, you may not access the website or use its services. Any updates or new features added to our store will also be governed by these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. It is your responsibility to periodically review this page for any changes.

Section 1: Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence or that you have obtained consent from your legal guardians to allow any minor dependents to use this site. You agree not to use our products or services for any unlawful or unauthorized purposes and not to violate any local laws, including but not limited to copyright laws.

You must not upload or transmit any viruses, worms, or any other harmful code that could damage, disrupt, or limit the functionality of the website or our services. Any breach or violation of these Terms may result in immediate termination of your access to our services.

Section 2: General Conditions
We reserve the right to refuse service to anyone for any reason and at any time. You understand that any content you submit or transmit via the website (excluding credit card information) may be transferred unencrypted, and may involve transmissions over various networks or changes to adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, access to the service, or any contact on the website without express written permission from us.

Section 3: Accuracy, Completeness, and Timeliness of Information
We make no representations regarding the accuracy, completeness, or timeliness of the information provided on this site. The material on this website is intended for general information purposes only and should not be relied upon solely for making decisions without consulting more accurate, complete, or timely sources. Any reliance on the material on this website is at your own risk.

This site may contain historical information, which is provided for reference purposes only and may not be current. We reserve the right to modify the content of this site at any time, but we are under no obligation to update any information. It is your responsibility to monitor any changes to the site. Continued use of the website following updates constitutes acceptance of those changes.

Section 4: Modifications to the Service and Prices
Prices for products and services are subject to change without notice. We reserve the right to modify or discontinue the service (or any part or content thereof) without notice at any time. We are not liable for any modification, price change, suspension, or discontinuance of the service.

Section 5: Products or Services
Certain products or services may be exclusively available online through our website. These products may have limited quantities and are subject to our return or exchange policy [link to Refund Policy]. We have made every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your monitor's display will reflect the exact color.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. Additionally, we reserve the right to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change without notice, at our sole discretion. We may discontinue any product at any time without liability.

Section 6: Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order placed with us. We may, at our sole discretion, limit or cancel quantities purchased per person, household, or order. This includes orders placed using the same customer account, credit card, or billing and/or shipping address. In the event of an order change or cancellation, we will attempt to notify you using the contact information provided at the time of the order.

You agree to provide accurate, current, and complete information for all purchases made at our store. You also agree to promptly update your account and payment details (such as email address, credit card information, and expiration dates) to facilitate the completion of your transactions and communication with you.

Section 7: Third-Party Services
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you. By using our website, you agree to comply with Shopify's terms and privacy policy in addition to our own terms.

Section 8: Prohibited Uses
In addition to other prohibitions outlined in the Terms of Service, you are prohibited from using the site or its content:

• For any unlawful purpose.
• To solicit others to perform or participate in unlawful acts.
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• To upload or transmit viruses or other malicious code that could damage, disrupt, or limit the functionality of the service or website.
• To engage in any other activity that could harm the website or interfere with other users' access and enjoyment.

Any breach or violation of these restrictions may result in termination of your use of the service.

Section 9: Limitation of Liability
We shall not be liable for any damages, whether direct, indirect, incidental, special, or consequential, arising from your use or inability to use the website, products, or services, including but not limited to any errors or omissions in content, or loss of data or profits, even if we have been advised of the possibility of such damages.